GUEST: Recently, there has been a lot of interest in using chatbots as an additional channel to reach consumers where they hang out: in messaging apps. Facebook Messenger, for instance, boasts over 900 million users a month. Other popular messaging platforms that integrate chatbot technology include Skype, Kik, Slack, and Telegram, just to name a few. […]
GUEST: Recently, there has been a lot of interest in using chatbots as an additional channel to reach consumers where they hang out: in messaging apps. Facebook Messenger, for instance, boasts over 900 million users a month. Other popular messaging platforms that integrate chatbot technology include Skype, Kik, Slack, and Telegram, just to name a few. […]
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